Privacy policy

This Privacy Policy explains how personal data is collected and used when you purchase tickets through this shop. The data controller is [Merchant details will be published].

1. Data we collect

When you make a purchase we collect the information you provide at checkout: full name, e-mail address, phone number (optional) and country. This data is used solely to process your order, deliver your e-ticket, respond to support requests, and fulfil our legal obligations (such as accounting and consumer protection records). We do not collect data beyond what is necessary for these purposes.

2. Card and payment data

Card data is never entered into or stored on this website. Card numbers are entered directly into a secure payment form provided by our payment service provider, Monri Payments (or, where applicable, Revolut), and are processed entirely on their systems in accordance with PCI DSS requirements. This shop has no access to full card numbers at any point.

3. Data retention

Order and invoice data is retained for as long as required by applicable accounting and tax legislation in the Republic of Croatia. After the statutory retention period expires, data is deleted or anonymised unless a longer retention period is required by law.

4. Your rights

In accordance with the General Data Protection Regulation (GDPR), you may request access to, correction of, or deletion of your personal data, as well as object to or restrict certain processing. Requests can be sent to [Merchant details will be published]. We will respond within the time limits set by applicable law.

5. Marketing communications

We do not use your data for marketing or promotional communications unless you have separately and explicitly given consent to receive them. You may withdraw such consent at any time.

6. Cookies

This shop uses only strictly necessary cookies required for the checkout process to function — for example, to maintain your ticket reservation and session during checkout. These cookies do not track you across other websites and are not used for advertising. No optional or third-party marketing cookies are set without your consent.